Delivery Policy

1. Delivery Methods

We deliver our services through a variety of channels depending on the type of service you require. This may include:

• Online Platforms (via email, customer portals, or file-sharing services)
• Direct Communication (phone or video conferencing for project discussions)
• Custom-built Solutions (for specific service offerings like website development or custom SEO strategies)

2. Delivery Timelines

Delivery timelines for each project or service may vary based on the complexity of the project and the type of service requested. Below is a general guideline for delivery:

• SEO Services: Typically delivered within 5-7 business days depending on the scope of work
• Web Development: Custom timelines are discussed and agreed upon during the initial consultation. Standard projects may take 14-30 days
• Content Creation: Content writing services are delivered within 3-5 business days, depending on the volume and complexity
• Consulting Services: Typically delivered via scheduled video calls or emails within 2-3 business days after the consultation date

3. Rush Delivery Options

We understand that some of our clients may need services delivered on an expedited basis. We offer rush delivery for an additional fee. Rush deliveries are typically processed within 24-48 hours, depending on the service and availability of resources.

4. Delivery Confirmation

Once we have completed the work, we will confirm delivery via the method of communication you have chosen. This may include sending confirmation emails or notifications through your customer portal.

It is your responsibility to review the completed work upon receipt and notify us of any concerns or required revisions within 48 hours of delivery.

5. Client Responsibility

While we work diligently to deliver your services on time and as per your expectations, we kindly ask that you provide the following to ensure a smooth and efficient delivery process:

• Clear and concise project details at the outset
• Timely feedback or approvals for revisions
• Up-to-date information and data necessary for project execution

6. Delays and Exceptions

While we always strive to meet the agreed-upon timelines, there may be instances where delays occur due to factors beyond our control, such as:

• Client delays in providing necessary information
• Unforeseen technical issues
• Force majeure events (natural disasters, governmental restrictions, etc.)

In such cases, we will keep you informed of the delay and work closely with you to minimize any impact.

7. Refunds and Cancellations

Our delivery policy is designed to ensure your satisfaction with the services we provide. However, if you are not satisfied with the service upon delivery, we will work with you to address any concerns. If revisions are required, we will provide them at no additional cost within the scope of the original agreement.

Refund requests will be assessed on a case-by-case basis. If you wish to cancel a service before completion, we will inform you of any cancellation fees applicable.

8. Contact Us

If you have any questions regarding our delivery policy or need assistance with a delivery issue, please do not hesitate to contact us:

• Email: contact@scriplit.com
• Phone: (307)372-1571